FAQ

How Much Space Do You Need For Your Photo Booths?

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• ​Generally 3 x 3 metres

• With some creativity we can go smaller, though not ideal - 2.5 x 2.5 metres is the absolute minimum

• The Sky 360 requires 3.5 x 3.5 metres but needs a clearance of 2.8 metres high

• Surface needs to be flat, dry and stable

• We require a power point within 10m of the booth

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How Long Does It Take To Set Up Your Photo Booths?

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• Please allow for a minimum of 1.5 hours for setup and 1 hour for pack down​

• The Sky 360 however will need a minimum 2 hours for setup and 1.5 hours for pack down

• Times vary according to venue so we will let you know if there are any potential difficulties that may require us to come in earlier to set up

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Do You Do Outdoor Events?

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• Yes, we have done plenty, particularly in late afternoons and at night

• Generally, for safety of our guests and integrity of our equipment, we do not operate in rain or harsh direct sunlight during the day

• If outdoors during the day, we do require shelter or shade, and as partners in your event, we will help out to achieve this as much as possible

• Mother nature is unpredictable, so let's have a Plan B if the weather turns for the worst!

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Do I Need To Pay A Deposit To Book?

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• A $200 deposit (booking fee) is required to secure your booth and date in our calendar, so it is best to settle this as soon as possible to prevent someone else from taking that time slot

• If you book within 30 days of your event, the deposit is non-refundable

• If you book over 30 days of your event, you have a 7-day grace period to get it fully refunded should your circumstances change

• Full total payment of hire (deposit + balance), or proof of payment, is required before the event for it to go ahead

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Will An Attendant Be At My Booth?

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• A friendly attendant will be at your photo booth event to provide assistance

• Our 360s require an attendant to operate the booth

• The Vibe Digital can be a drop off if desired

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What If The Date Of My Event Changes?

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• We will accommodate as much as we can, and if the booth is still available for your new date, we will rebook you at no additional charge​

• If the booth is not available on your new date, the event will be deemed to be cancelled and deposit forfeited

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Are You Insured?

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• Yes, we have full Public Liability insurance for all our business activities​​

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Can You Customise Your Service For Our Event?

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• Yes, every service comes with a custom overlay (border) for your photos, videos and prints (for example, you can add your logo to these)

• We also provide props that fit the type, theme and vibe of your event

• We have different backdrops to select from

• We can also add branding to our 360s and change the colours of our setups

• If you need something unique (like a backdrop we don't have on offer), feel free to make a request

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Will I Receive A Copy Of All The Photos Or 360 Videos After My Event?

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• Yes, you will receive an online link to a library of all the media taken from your event within 24 hours

• This link will only last 3 months so it is encouraged that you download all photos and videos at your earliest possible convenience before expiry